Four Ways Poor Onboarding Will Damage Your Business

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When you’re bringing in new talent, you may feel relieved to have someone to pick up the slack, and be done with the hiring process. Sifting through resumes and interviewing candidates can take up a lot of time and be hard to manage. However, the job simply isn’t done when you get someone in the… Read more »

How to Keep the Spark Alive in Relationships with Customers

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Customer relationships can be complicated, but as a professional you know how important it is to communicate and work together. How you treat your customers is a direct impact on your success, and your company’s reputation as a whole. Being a team player means being respectful, and putting the customer first. Here are several hints… Read more »

Improve Your Business By Motivating Your Employees

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As a manager, you may feel motivated sometimes to push your people further and enhance your company. However, it’s important to motivate them in a constructive way, encouraging growth and success. Knowing how to provide guidance to your workers and team up with them will be another step toward the success of your people as… Read more »

The Ultimate Requirement of an Effective Leader

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Being in a leadership role at your company comes with many responsibilities. Sometimes it may seem overwhelming to manage all aspects of the job. But don’t get so bogged down in details that you forget the big picture. While you’re upholding your responsibilities, it’s vital to bear in mind the most important element of leadership. It’s… Read more »

Give Your Customer Service a Personal Touch in Any Industry

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Every professional knows the importance of the relationship between you and your client. Many times it’s more than just an exchange of service; it’s a bond. To preserve these bonds you create with your clients, it’s essential to tailor your interactions. Varying your communications to clients depending on their needs and your services ensures the… Read more »

Five Skills Everyone in Business Needs to Develop to Ensure Success

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Even managers can’t rest on their laurels. All professionals need to work on developing new skills in order to advance in their career. Skills such as learning new technology or marketing techniques are important, but you can’t ignore emotional and intellectual development. Developing these five emotion-based skills will help you to ensure success. Managing Your… Read more »

3 Ways to Give Effective Feedback that Your Workers Will Learn From

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The only way to help employees improve their job performance is to offer effective feedback. Yet, since most feedback is delivered as a criticism of the employee, many workers don’t react well when feedback is offered. Here are three ways to give effective feedback that your workers will receive well and will learn from. Positive… Read more »

How to Hire a Rockstar Administrative Assistant

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It’s easy to recognize a competent administrative assistant, but if a rockstar administrative assistant were to walk through the office doors right now for an interview would you recognize them? Learn the skill sets of a great administrative assistant and how to convince them to work for you. Good vs. Great Assistants There are some… Read more »

How Much Does a New Employee Really Cost?

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How much does it really cost to hire a new employee? The answer isn’t as straightforward as you may think. You have to consider additional and ongoing expenses, including advertising, training, benefits, necessary equipment and helping your new employee integrate into the organization. Advertising and Recruiting Costs You may only advertise when you have an… Read more »

Workplace Tardiness Is Costlier Than You Think

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Most employees behave within workplace norms. They arrive on time, stay for their whole shift, and don’t call in sick unless necessary. However, every company has those handful of employees who are habitually late or have some excuse why they have to leave early. You may try to ignore this behavior, but it is something… Read more »