Artificial intelligence (AI) is transforming the way companies hire. As a result, employers continue to leverage the technology to benefit their hiring processes. For instance, chatbots optimize job postings, answer candidate questions, and schedule interviews to help improve the candidate experience. Also, LinkedIn Recruiter continues to gain updated features to find candidates based on skills,… Read More »
Identifying and hiring top customer service talent lets your company provide excellent customer service. This requires a wide, deep applicant pool to select from. Increasing your applicant pool lets you choose from the most qualified customer service talent. This helps provide an attractive customer experience to increase your bottom line. Follow these steps to identify… Read More »
Focusing on building a positive company culture will benefit your company by helping to decrease retention. Current and future employees will be less motivated to look for jobs elsewhere when you present an inclusive vision for your organization. You want to hire for fit. The best way to attract great talent is to make your… Read More »
Struggling to make connections? Job search taking a bit longer than you like? You’re not alone – many qualified candidates are currently facing challenges with post-pandemic placement. The market has many great applicants, and most companies are changing their entire operation in the wake of COVID. This is exactly why you need a leg up… Read More »