6 Top Customer Service Skills

Your skills as a customer service representative impact the success of the company. Your ability to effectively solve problems and provide a positive customer experience encourages both new and repeat business. You must personalize your interactions, show your competency, and provide convenient resolutions to customer issues. This increases the value you provide your team and… Read More »

Give Your Customer Service a Personal Touch in Any Industry

Every professional knows the importance of the relationship between you and your client. Many times it’s more than just an exchange of service; it’s a bond. To preserve these bonds you create with your clients, it’s essential to tailor your interactions. Varying your communications to clients depending on their needs and your services ensures the… Read More »