Background
Our client is a large Colorado County responsible for managing multiple elections each year, including major elections every four years. The County requires a flexible staffing partner capable of adapting to varying needs, from full-scale recruiting and on-site management to comprehensive payroll services.
Client’s Challenge
The county faced a significant challenge: staffing a critical election that required over 900 temporary workers. This project demanded meticulous attention to detail, including specific documentation, background checks, and training for each employee. The county needed a staffing partner who could handle the volume, compliance, and ability to respond swiftly to their changing needs. Success in managing this project was extremely important.
Job Store Staffing’s Solution
Job Store Staffing collaborated closely with the County to develop a comprehensive strategy for a seamless election process:
- Customized Onboarding – created electronic signature system for all onboarding paperwork, including county-specific documents
- Customized Time Entry Training – for all new employees
- Rapid Deployment – successfully onboarded 900+ temporary employees within two months
- Dynamic Workforce Management – managed daily changes in employees job location, pay rates, and billing criteria
- On-Site Support – provided two employees for on-site support for election day to ensure smooth operations
- Continued Improvement – implemented automated feedback system for employees to gather insights and improve processes
- Responsive Communication – maintained highly responsive communication channels for efficient problem-solving with the client
The Client’s Results
- Achieved 99.2% pay accuracy with over 900 employees
- Employee satisfaction of 9.5 out of 10 for the assignment
- Employee rated Job Store 9.2 out of 10 on our communication
- Job Store continues to be their staffing partner for over 8 years