Bad Online Reviews? Here’s How to Turn Your Business Around

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Every company has experienced some negative feedback. Whether you’re receiving unjustifiable complaints or you’ve recently experienced some tough times, it’s important to have a great reputation. Perception is everything, especially in the social media age. No business is immune to bad commentary, even if you have a history of positive interactions and quality service. One… Read more »

These 5 Tips Can Help Your Business Land Better Talent

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Hiring is a challenging process, especially when you factor in shuffling through applications and resumes, the onboarding process, and retaining workers. If you’re tired of constantly bringing in workers that don’t measure up, we can help. Here are our top five tips on how your company can land better talent:   Online Presence In the… Read more »

Admitting to a Mistake at Work? Here’s How to Do it Right!

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So you’ve made a mistake on the job. Big or small, you’ll need to own up to your error. Some mistakes that seem minimal can cause a ripple effect and have an impact on your entire team. It’s important to address the issue as soon as possible, and do it in the right manner. But… Read more »

Give Your Customer Service a Personal Touch in Any Industry

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Every professional knows the importance of the relationship between you and your client. Many times it’s more than just an exchange of service; it’s a bond. To preserve these bonds you create with your clients, it’s essential to tailor your interactions. Varying your communications to clients depending on their needs and your services ensures the… Read more »