Strategies for Addressing Underperforming Employees

Underperforming employees may need help to strengthen their skills, build confidence, or more effectively manage their time. Or, these employees might require clarification of their goals, expectations, and key performance indicators (KPIs). Addressing underperforming employees helps uncover the reasons why they are not producing at the level they should be. Creating a plan for improvement… Read More »

The Role of Emotional Intelligence in Customer Service Positions

Emotional intelligence is the ability to perceive, understand, and regulate emotions in yourself and others. This soft skill requires self-awareness, self-management, social awareness, and relationship management. Using emotional intelligence is essential for success in customer service positions. This skill helps you recognize and respond to your needs and each customer’s needs. Emotional intelligence is required… Read More »

How Is AI Impacting Candidate Screening and Sourcing?

Artificial intelligence (AI) involves technologies that use algorithms to mimic how the human brain works. Machine learning, natural language processing, predictive analytics, and robotic process automation are among these technologies. AI uses data to make decisions and learn from user interactions. This process lets the technologies continuously improve as they perform complex tasks. Because of… Read More »

Your Ultimate Guide to Working with a Recruiter

Working with a recruiter can help you find a job you enjoy in a short amount of time. Because recruiters have established relationships with hiring managers, HR professionals, and other decision-makers, they can match you with relevant roles and help you get started. Partnering with a recruiter can provide you with access to unadvertised positions,… Read More »

5 Signs You’re Pushing Your Employees Too Hard

As a manager, you want your employees to remain motivated, engaged, and productive. The better your team performs, the more likely they will reach company goals. Although you want to encourage your team to perform their best, you also want to avoid pushing your employees too hard. Otherwise, your team likely will become demotivated, disengaged,… Read More »

Job Offers: Key Things to Consider Before Saying Yes

The job offers you accept impact all areas of your life. How much compensation you would receive and the amount of free time you would have likely are among your top concerns. Knowing the key things to consider before saying yes to job offers helps you make informed decisions. The more factors you pay attention… Read More »

Understanding Gen Z in the Workplace

Gen Z was born between 1997 and 2012. Because they are adults, these individuals are starting to graduate from high school and college and enter the workforce. Like the generations before them, Gen Z looks for specific characteristics when deciding which jobs and employers interest them the most. Offering what these job seekers are looking… Read More »

Is Learning AI Important for Professional Development?

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Learning artificial intelligence (AI) is important for professional development. Understanding and using this technology broadens your skill set and lets you more effectively adapt to employers’ changing needs. Providing more value to employers increases your employability and career opportunities. As a result, you elevate your career and life satisfaction. Discover Why Learning AI Is Important… Read More »

Summer Productivity: Keep Your Team On Track

Keeping your team on track during the summer can be challenging. Your employees likely would rather engage in outdoor activities than be productive at work. As a result, you should proactively determine how you can keep your team productive during the summer. These ideas can help. Implement these tips to keep your team on track… Read More »

How to Optimize Your LinkedIn Profile for Your Job Search

Your LinkedIn profile lets you share your skills, experience, and qualifications with potential employers. Your profile also lets you build your network and interact with your connections. These activities help build your professional brand. As a result, optimizing your LinkedIn profile for your job search is essential for success. You can provide additional details about… Read More »